Embedded Files
Effective Date: April 21, 2026
Last Updated: April 21, 2026
At Africa Rating Hub (ARH), we understand that the data you share with us is the lifeblood of your business. Our commitment is to protect your strategic and financial information with the highest standards of security and confidentiality.
1. Scope of Data Collection
To conduct a professional rating, ARH collects specific data points including, but not limited to:
Corporate Identity: Articles of Incorporation, shareholder structures, and governance documents.
Financial Data: Financial statements, bank & mobile money statements, P&L, and cash flow projections.
Operational Data: Unit economics (CAC, LTV), customer metrics, and growth data.
Team Information: Executive CVs and professional backgrounds.
2. Use of Information (The Zero-Leak Policy)
Your data is used strictly for the purpose of generating your ARH Rating and Diagnostic Report.
No Unauthorized Sharing: We do not sell, rent, or share your raw data or sensitive documents with third parties, investors, or partners without your explicit written consent.
Internal Access: Access to your raw documents is restricted to certified ARH analysts assigned to your audit.
3. Data Security & Encryption
We employ enterprise-grade security protocols to safeguard your information:
Transmission: All data submitted via our portal is encrypted using SSL/TLS protocols.
Storage: Sensitive documents are stored in secure, encrypted cloud environments.
Anonymization: For internal benchmarking, data is aggregated and anonymized so that no individual startup can be identified.
4. Compliance Standards
ARH operates in compliance with:
Local Regulations: Data protection laws within the Democratic Republic of the Congo and other African jurisdictions of operation.
Global Standards: We align our internal processes with GDPR (General Data Protection Regulation) frameworks to ensure world-class privacy for our international partners.
5. Retention and Deletion
We retain your data only for the duration necessary to maintain your rating history and comply with legal audit requirements. Upon written request, ARH will permanently delete all your sensitive raw files from our active servers, subject to regulatory record-keeping obligations.
6. Cookie Policy
Our platform uses essential cookies only to manage your secure session and ensure the functionality of the ARH Scoring Engine. We do not use tracking cookies for third-party advertising.
7. Contact Us
For any questions regarding your data or to exercise your rights to access/correction, please contact us at:
Non-Disclosure Agreement (NDA): By initiating an audit with ARH, a reciprocal NDA is automatically activated between Africa Rating Hub and your entity, ensuring legal protection for all information exchanged during the rating and/or diagnostic process.
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